South Coast Floors Ltd (“we”, “us”) of 16–18 City Industrial Park, Southampton SO15 1HA respects your privacy. This policy explains what personal data we collect through this website and how we use it.
What we collect
When you contact us by phone, email or the enquiry form we collect the details you give us — typically your name, contact details, property address and information about the work you'd like quoted.
How we use it
We use your details solely to respond to your enquiry, prepare quotations, arrange surveys and carry out work you instruct. We do not sell your data or share it with third parties for marketing.
How long we keep it
Enquiry and quotation records are kept for as long as reasonably needed to provide our services and meet legal and accounting obligations, then deleted.
Your rights
Under UK GDPR you may request access to, correction of, or deletion of your personal data. Contact us at info@southcoastfloors.co.uk or write to the address above. You may also complain to the Information Commissioner's Office (ico.org.uk).